Terms and Conditions

 General

By accessing our website or placing an order, you agree to these Terms and Conditions.

Product Information

We strive for accurate descriptions and images, but minor errors may occur. Colours and details may vary slightly from photos.

Orders and Payments

Orders are processed after full payment is received. Available payment methods may vary by country.

Processing and Shipping

• Processing time: 1–3 business days

• Estimated delivery: 3–7 business days, depending on your location

• Orders are shipped directly from our supplier in China.

Returns

Please refer to our Return Policy for details on returns and refunds.

Liability

Mark and Lisa London is not liable for delays or loss during shipment once a package is confirmed as delivered by the courier.

Intellectual Property

All website content (text, photos, designs, logo) is the exclusive property of Mark and Lisa London and may not be used without permission.

Complaints

For any issues, contact info@marklisalondon.com. We aim to respond within 5 working days.