Privacy Policy

Introduction

Mark and Lisa London respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK privacy laws.

Information We Collect

We may collect the following personal data when you shop with us or use our services:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details

  • IP address and device data

  • Website behaviour and preferences

How We Use Your Data

Your information is used to:

  • Process and deliver orders

  • Provide customer service and communication

  • Improve our website and shopping experience

  • Send order updates or promotional offers (if you opt in)

Data Sharing

We only share data with trusted third-party partners essential for our operations (e.g., payment processors, logistics companies). We never sell personal data.

Data Retention

We keep your data only as long as necessary to fulfil our obligations or as required by law.

Cookies

Our website uses cookies to enhance performance, improve functionality, and personalise your shopping experience. You can modify your cookie settings in your browser at any time.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your data.
You may also object to processing or request data portability by emailing info@marklisalondon.com.

Contact Us

For privacy-related questions, contact:
Mark and Lisa London
Email: info@marklisalondon.com
Location: London, United Kingdom