Shipping and Delivery Policy

Order Processing

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Shipping Time

Average delivery time is 3–7 business days, depending on your location and customs processing times. During busy seasons or unforeseen circumstances, deliveries may experience slight delays.

Shipping Origin

To offer you the best prices and global accessibility, our items are shipped directly from our trusted supplier in China. This may result in longer shipping times compared to local deliveries.

Shipping Costs

Shipping fees are calculated at checkout and depend on the destination, weight, and selected delivery method.

Customs and Duties

International orders may be subject to customs duties, import taxes, or additional charges imposed by your local government. These are the responsibility of the customer.

Delivery Responsibility

• If tracking information shows that your order has been delivered, Mark and Lisa London cannot be held responsible for lost or stolen packages.

• Please ensure your shipping address is correct. Address corrections must be reported within 24 hours of placing your order.

For any shipping inquiries, please contact us at info@marklisalondon.com.